1.Generally, if you have a water leak you need to turn off your main water and electrical supply immediately.
2. In addition, call and report to professionals who can also verbally assist as soon as possible.
3. Relocate salvageable or valuable goods from walls involved to a dry location unless unsafe and hazardous.
4. Prop upholstery up safely. Also take care of beds and other furniture in direct area, if you have the ability unless unsafe and hazardous.
5. Roll and prop up all rugs off wet or threatened floors unless unsafe and hazardous.
6. Pick up any other vulnerable or personal items from the floor areas unless unsafe and hazardous.
7. Consult your insurance company if you are covered to discuss flood damage
8. Finally, consider taking a pictures or a small video of the water flooding and the damage involved.

Avoid Urgently

1. Avoid Panic. Staying significantly calm can maximise resilience.
2. Don’t try do everything yourself if possible. Get partners, neighbours or friends assistance if possible.
3. Avoid hazardous areas. This undoubtably includes a sagging roof, damaged building structure or slippery services.
4. It is undeniably unsafe to let young children or animals roam around a flood damage house.
5. Don’t try vacuum with standard day to day dry vacuum cleaners otherwise you will put yourself at risk.
6. Some printed items or clothes can have unstable dyes which means if they get wet they can bleed colours.
7. Avoid delay and report the flood sooner rather than later. The longer you wait the more damage can occur.

This all depends on how much water was spilt, size of your premises, location and whether you take care of it professionally or not. If neglected water damage can cause serious structural damage to your investment which can be irreversible. This is because materials like concrete can take years to dry out without assistance if saturated. If taken care of the right way with a qualified water restoration technician, a flood restoration job should take no longer than 1 to 2 weeks to restore the structure and materials back to their original state.

1. Document your flood damage properly and look organised.
2. Be sure to take photos and videos of your water damage incident. Capture any damage, including structural and/or personal property damage on the inside and outside of your home. Don’t throw anything away before doing this.
3. Inform your insurance company asap and get confirmation of how they want you to approach things. Don’t do anything without their authorisation unless you are prepared to pay for it yourself.
4. Use insurance recommended service if they insist and you want them to compensate.
5. Keep all invoices and receipts involved.

WARNING: If the quote seems too good to be true and the equipment seems inadequate, take caution. Leaving things damp and untreated will backfire on you alone. It will also introduce and will encourage mould to proliferate and cause further primary and secondary damage leading to further expense.